CONTACT
support@livepcexpert.com
Due to the COVID-19 pandemic we are operating with reduced personnel, hence you may experience difficulty in reaching us. Please write to us at support@livepcexpert.com and we will reach out to you as soon as possible. We apologize for any inconvenience this may cause and appreciate your patience during this time.
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www.livepcexpert.com is an Independent Service provider, only for software related issues in desktops, laptops and peripherals.
We are not affiliated to any other company in any manner, whatsoever.
Live PC Expert recommends support from the respective OEM as similar tech help may be provided by the brand owner.
Live PC Fraud Detection
Credit Card Fraud Detection for Online Transactions
Unfortunately credit card fraud is a fact-of-life for all merchants who accept credit card payments as part of their business operation. With the increasing transition to online merchandising via the Internet, online credit card fraud is a serious issue. A business requires a sound order-confirmation-system if you want to avoid getting 'ripped-off', being subject to bank 'charge-backs' and/or constantly arranging refunds for fraudulent transactions.
Our Method of avoiding online credit card fraud: Confirm ALL orders via email, and request telephone and street address details.
We normally don't accept transactions from free web-based email addresses., instead we convince the customer to use their official email account, eg. support@livepcexpert.com.
We Contact our bank's merchant support people if we have the slightest doubt about a transaction, they are there to help us.
Things to be suspicious of
- Some major 'warning signs' to be aware of are...
- Overseas orders from new sources
- Postal box address for shipping of goods
- A billing address that is different from the shipping address
- Free web-based email addresses
- Mobile phone numbers instead of a landline telephone
- Orders from African nations and Eastern Europe
- Orders comprising large numbers of duplicate items (they may be sold on)
- Orders with any 'urgency conditions' eg. "Must be repaired within 24 hours..."
Live PC Expert uses Max Mind Fraud Detection Mechanism so that customers Card are not Misused . This helps in preventing Live PC Expert and customers hard earned money from the hands of unauthorised assessors.
Here are the areas which Max Mind helps Live PC Expert
- Reject Country Mismatch Location
- Block orders where order address is different from IP
- Reject Anonymous Proxy
- Block orders where the user is ordering through a Proxy
- Reject High Risk Country
- Block orders from high risk countries
A Snapshot of the Fraud Detection Mechanism
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Disclaimer
livepcexpert.com is an Independent Service provider for software related issues in desktops, laptops, and peripherals. We provide services through our pool of trained experts. The brand names, trademarks, logos, company names used in the site belong to their respective owner and are for representation purposes only. Live PC Expert recommends support from the respective OEM as similar tech help may be provided by the brand owner.